Privacy Policy

Effective date: September 2, 2026. Elevo Life Group LLC, 7901 4th St N #31540, St. Petersburg, FL 33702.

Elevo Life Group LLC ("Elevo Life Group LLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use https://elevolifegroup.com, call or email us, use website chat, or take part in our SMS/text messaging program.

Information we collect

When you contact us by chat, phone, or email, we may collect the name, email address, and phone number you choose to give us, plus the content of your inquiry. If you later opt in to SMS through our website chat or messaging widget, we keep a record of that consent, including the date and the type of messages you agreed to receive. We use that information to respond to you, to discuss life insurance, IULs, annuities, and related coverage, and to send only the SMS messages you agreed to receive. Providing a mobile number is optional unless you want text messages.

Other information we collect

Contact details you give us by phone, email, chat, or in a conversation with our licensed owners.
Consent records, including the date and the type of SMS consent (service messages and/or marketing messages).
Message content, delivery status, and basic technical data needed to send texts, such as carrier routing information.

SMS types and frequency

If you consent, Elevo Life Group LLC may send:

Non-marketing messages: appointment reminders, service and account messages, and replies to your inquiries.
Marketing messages, only if you separately agree: promotional messages, offers, and updates from Elevo Life Group LLC at the phone number you provided.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to cancel. You can also email [email protected] or call (954) 658-3699.

How we use information

To answer questions and schedule conversations about coverage.
To send the SMS types you consented to, at the frequency described above.
To keep a record of opt-in and opt-out so we honor STOP requests.
To operate, secure, and improve our website and agency operations.
To meet legal, regulatory, and carrier requirements.

Mobile information, opt-in data, and consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not shared with third parties except aggregators and text-messaging providers.

We do not sell your personal information. We do not rent lists. We do not use your mobile number, opt-in data, or SMS consent for any third party’s marketing. Aggregators and text-messaging providers receive only what they need to deliver messages you asked for and to process HELP and STOP. We may also provide information when a law, regulation, or lawful request requires it, or to our professional advisors under confidentiality duties.

Security

We use reasonable administrative, technical, and physical safeguards to protect contact details and SMS consent records. Access is limited to people who need the information to serve you or to run the messaging program. No method of transmission or storage is completely secure, but we work to prevent unauthorized access, use, or loss. We keep records only as long as needed for the purposes in this policy or as required by law, then delete or de-identify them.

Your choices

Reply STOP to leave the SMS program. Reply HELP for help. You may ask us to correct or delete personal information we hold, subject to legal retention rules, by emailing [email protected] or calling (954) 658-3699. Withdrawing SMS consent does not affect conversations you still want to have by email or phone.

Children

Our website and messaging program are not directed to children under 13. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy. The current version will be posted at https://elevolifegroup.com/privacy with a revised effective date.

Contact

Elevo Life Group LLC
7901 4th St N #31540
St. Petersburg, FL 33702
Email: [email protected]
Phone: (954) 658-3699